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Office Policies

Our Mission

At our office, we ensure that patients receive the most advanced dental care. Our office regularly attends seminars and conferences devoted to new treatments, new technologies, and excellent patient care practices. With patient care as our top priority, this is our commitment to you.

Financial Options

We aim to provide you with affordable, high-quality treatment that fits your budget! Your treatment plan will include a breakdown of all applicable fees, and we will inform you of all costs before treatment is administered. We offer a variety of payment options to meet your needs. Our office accepts payments by cash, and Visa, MasterCard, American Express, and Discover credit cards. As a courtesy, we offer a discount for payment in full upfront.

Insurance

Our office is committed to helping you maximize your insurance benefits. You will always receive a written treatment plan from us which includes the fees covered by your insurance and the out-of-pocket fees you will be responsible for.

As we are an in-network provider for most PPO plans you need not go through the hassle of filing a claim. We will bill your insurance company for you for all services performed. And don’t’ forget we are here to answer any questions you may have about your benefits and coverage.

We are a preferred or in-network provider for most popular PPO insurance plans which means we will file claims and accept payment on your behalf. 

Updated lobby - Fidel Dental Group, Arlington, VA

In-House Discount Plan

When you’re looking for affordable dentistry in Arlington, VA, we at Fidel Dental Group strive to be your choice. We don’t just want to offer you comfortable, high-quality dental treatments – we want to make sure that you can afford them as well. We understand that many patients don’t have dental insurance, which is why we’ve decided to come up with an inexpensive and attractive alternative. If you wait until you have an emergency, you can end up spending more than you think on dental costs. However, with our discount plan, you’ll be able to ensure your smile and save yourself money

Appointments

Appointments are an important part of your treatment, as time has been reserved specifically for you to speak with the doctor and receive treatment. Please arrive on time for your appointment. If you are more than 15 minutes late, you might be asked to reschedule.

We request 2 business days’ notice if you need to cancel or reschedule your appointment. We are aware that unforeseen events sometimes require missing an appointment, but we ask for your help as a courtesy to all patients. Continued broken confirmed appointments may result in a $50 charge.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.

Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If claims are not paid within 60 days, you are responsible for the balance. If you have any questions, our courteous staff is always available to answer them.